Overview

This Privacy Policy applies to www.familycapitalfunding.com (“Website”), which is owned and operated by Family Capital Funding. or a subsidiary thereof (collectively, “Family Capital Funding,” “Us,” or We”). The Website facilitates our business loan products and related services (collectively “Services”). This Privacy Policy describes how Family Capital Fundinig collects and uses the personal information you provide (directly or through third parties), or which is automatically generated, when you interact with our website www.familycapitalfunding.com (“Website”) and our mobile application (“Mobile App”).

This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update such information. For purposes of this Privacy Policy, “Personal Information” means information that personally identifies you, including your contact information, IP address, and loan application information. A large portion of the Personal Information we collect, use, share, and store is sensitive in nature, including your social security number and financial account information (“Sensitive Personal Information”).

Log files

Family Capital Funding follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include:

  • internet protocol (IP) addresses
  • browser type, Internet Service Provider (ISP)
  • date and time stamp, referring/exit pages
  • possibly the number of clicks
  • Contact information such as name, business name, email address, mailing address, and phone number;
  • Financial information such as bank statements, credit card statements, your average bank balance, personal and business credit history, payment behavior, bank account information, and tax ID number;
  • Social security number;
  • Unique identifiers such as user name and password, and IP address; and
  • Business information including company size, and business type.

Tracking Technologies

Family Capital Funding and our partners (for example, our marketing partners), affiliates, or analytics or service providers, including our live chat, marketing trackers, and survey tool service providers use cookies or similar technologies. These technologies are used in analyzing trends, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies for user authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited. If you would like to learn more about cookies or how to configure your browser, please visit www.allaboutcookies.org.

Security of Information

Family Capital Funding takes the security of your information very seriously. Your information is securely sent to Family Capital Funding with 128 bit-encryption over the Transport Layer Security (TLS) protocol. This creates an encrypted connection between your browser and our servers. Thus, when you enter Sensitive Personal Information (such as a credit card number) on our order forms, we encrypt the transmission of that information.

If you allow Family Capital Funding to see your banking information online rather than in paper form, it is on a read-only basis. We do not have access to change, edit, or modify bank account information in any way. Family Capital Funding employees cannot view your banking username and passwords.

Children Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Family Capital Funding does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we highly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.